Frequently Asked Questions
How long do balloons last?
While we don't make any guarantees, because there are many factors that go in to the lifespan of a balloon, we generally say 24-48 hours for helium balloons*, and at least a week for air-filled balloons, as long as they are kept indoors in a climate-controlled environment.
*we treat all of our helium balloons with a substance called Ultra High Float, which can help lengthen the life of the balloon (again, as long as it is kept indoors in a climate-controlled environment).
How far in advance do I need to place my order?
The earlier the better! We generally ask for at least 2 weeks for most order, and three weeks for large orders that will require us to order balloons. Due to Covid-19, many manufacturers have been shut down, and it can be difficult to get balloons delivered in a timely manner.
What balloons do you have in stock right now?
We try to keep a variety of latex and mylar balloons in stock at all times. We post updates to our inventory regularly on social media. If you need a specific balloon ordered, please let us know ASAP so we can add it to our next order. We typically order balloons weekly from our wholesaler.
Do you deliver?
We deliver inside Amarillo and surrounding area. We can also arrange for pickup if needed. Extra fees may apply for delivery and installation.
Can I bring you my balloons I ordered online for you to fill with helium?
We currently do not accept outside balloons. There are other places in town that will fill your balloons with helium if needed.
How do I pay you?
Once we have finalized the details for your order, we will send you an invoice via PayPal. You can pay via your PayPal account or credit card. We currently do not accept cash or check. We require a 50% deposit upfront on the bounce house rental, and any balloon order over $100. We require the remaining 50% to be paid before delivery.